Page 55 - CBSE Annual Report 2013-14

lhch,lbZ bu&gkÅl d‚y lsaVj CBSE in-House Call Centre cksMZ us nSfud iwNrkN rFkk cksMZ dh fofHkUu The Board set-up an In-house call centre for xfrfof/k;ksa vkSj dk;ks± dk çlkj djus ds fy, ,d handling routne enquiries and disseminaton bu&gkÅl d‚y lsaVj LFkkfir fd;k gSA iwNrkN of informaton pertaining to various actvites djus okys O;fDr;ksa dh larqf"V gsrw lefiZr lg;ksx and functons of the Board. Envisioned with the concept of extending dedicated support nsus vkSj LVsd/kkjdksa dh bl rd igqap c<+kus dh for satatng the queries and enhancing the vo/kkj.kk dks /;ku esa j[krs gq, ;g bu&gkÅl accessibility to the stakeholders, the In-house d‚y lsaVj lIrkg esa lHkh dk;Zfnolksa ij çkr% 9-30 call centre operates on all working weekdays ls jkf= 7-00 cts rd dk;Z djrk gSA between 9:30 am to 7:00 pm dksbZ Hkh O;fDr vius lEidZ uEcj vkSj fooj.k ds The call centre can be conducted through on lkFk Vksy Ýh uEcj] MsfMdsfVM ySaMykbu uEcjksa Toll Free number, dedicated landline numbers, vkSj bZ&esy ds }kjk d‚y lsaVj ij lEidZ dj and through e-mail. ldrk gSA bl le; lhch,lbZ ls lac) fofHkUu Ldwyksa ds Students, presently studying in various CBSE vè;;jr Nk=] ijh{kk esa çkbosV cSBus okys fo|kFkhZ] afliated schools, candidates appearing in lhch,lbZ ls ikl dj pqds Nk=] ekrk&firk] private examinaton, pass out students of CBSE, Ldwy çca/ku] lhch,lbZ ls lac)rk pkgus okys parents, School management, new school seeking CBSE afliaton, awardees of CBSE u, Ldwy] lhch,lbZ Nk=o`fr ;kstukvksa ds vokMhZ] scholarship schemes, aspirants and applicants ,vkbZih,eVh] tsbZbZ] lhVhbZVh ds çkFkhZ vkSj vkosnd for AIPMT, JEE, CTET and general public can rFkk vke turk cksMZ dh fofHkUu] xfrfof/k;ksa ds approach the CBSE Call Centre for obtaining ckjs esa çfØ;k@fu;eksa vkSj fofu;euksa dh tkudkjh informaton of the procedures/rules and çkIr djus gsrw lhch,lbZ d‚y lsaVj ls lEidZ dj regulatons of various actvites of the Board. ldrs gSA 41 Created by: India Offset Press