Page 62 - CBSE Annual Report 2013-14

Vsyh&d‚yl dk fo'ys"k.k 2013 Analysis of Tele-calls 2013 o"kZ 2013 esa lhch,lbZ Vsyh d‚y lsUVj esa A total of 22164 calls were received in the nks pj.kksa esa 22164 d‚y çkIr gqbZ] ftuesa ls two phases of operaton of CBSE Tele-call 1354 d‚y LVªsl ls lacaf/kr FkhA ;g la[;k centre in 2013, out of which 1354 calls were stress related. These fgures are fiNys o"kZ ds vkadM+ksa 39139 rFkk 2090 ls] perceptbly low in comparison of last year Øe'k] dkQh de Fkh- fiNys o"kZ dh rqyuk data that is 39139 and 2090 respectvely. esa LVªsal ls lcaf/kr d‚yksa esa çfr'kr esa 35% In terms of percentage a decline of 35% dh deh ikbZ xbZA was observed in stress related call in comparison to previous year. o"kZ 2012 dh rqyuk esa 2013 esa LVªsl d‚yl Comparison of Stress Calls 2012 v/s 2013 dqy dkWyl Total Calls LVªsl dkWyl Stress Calls 48 Created by: India Offset Press